1. What kind of store is International Loft?
Answer: International Loft is a gourmet food importer, distributor, and retailer that sources high-quality specialty foods from Europe and beyond. The company works directly with small, family-owned producers to bring unique products—including canned fish, olive oils, pastas, and more—to North American customers. [Learn more]
2. What product categories do you offer?
Answer: We offer a wide selection of gourmet items, including:
- Canned Fish: sardines, tuna, mackerel, mussels from brands like NURI, Porthos, Ortiz, Pollastrini, Angelo Parodi, Minerva, and more
- Olive Oils & Vinegars: featured brands such as Zahara, Muraglia and Colinas De Garzon
- Pasta & Rice: including gourmet, gluten-free, and organic pasta such as Felicetti
- Coffee, Snacks & Sweets, Sauces & Condiments, and curated Gift Boxes & Gift Baskets
3. What promotions or discounts are currently available?
Answer:
- Free shipping on orders over $25
- 10% off your entire order with a purchase of $99 or more
4. How can I contact customer service?
Answer:
- Email: info@internationalloft.com
- Phone: 954‑830‑4759 (Mon–Fri, 9 AM–5 PM EST)
5. Where is International Loft located?
Answer:
International Loft LLC
1342 W McNab Rd
Fort Lauderdale, FL 33309
6. Can I order by phone or wholesale?
Answer: Yes! You can place orders or inquire about wholesale by calling us during business hours at 954‑830‑4759.
7. How long do products last? Are sardines high in mercury?
Answer: Our canned sardines typically have a 2–4 year shelf life, depending on the brand and packaging. They are generally low in mercury because sardines feed on plankton. These fish are rich in omega‑3 fatty acids, minerals, and vitamins. [Read article]
8. How often is inventory restocked?
Answer: We restock inventory several times per year to provide you the freshest imported food. For instance, NURI products arrive fresh from Portugal every 2–3 months, ensuring quality and freshness.
9. What payment methods are accepted?
Answer: We accept American Express, Visa, Mastercard, Discover, Diners Club, PayPal, Shop Pay, Apple Pay, and Google Pay.
10. Do you offer wholesale options?
Answer: Yes—International Loft supplies both retail and wholesale markets. Please reach out via phone or email for more details.
11. How can I stay informed on new products and deals?
Answer: Subscribe to our newsletter to receive updates on new collections, exclusive offers, and special promotions. Signup is available on our homepage footer.
12. Can I return a purchase or do you have a refund policy?
Answer: Yes. Please refer to our refund policy